Travelling across the globe, Fred visits a collection of iconic destinations, from the regal splendour of The Royal Mansour in Marrakesh and the spectacular Royal Madikwe safari lodge in South Africa, to the timeless grandeur of Raffles Hotel in Singapore and the alpine luxury of Les Barmes de l'Ours in the French Alps. But this is far more than a luxury travel series. In every episode, Fred experiences each hotel from both sides of the reception desk. First checking in as a guest to enjoy everything the property and destination have to offer, he then swaps five-star luxury for staff uniform, working alongside the teams responsible for creating seamless guest experiences.